Shipping Policy

We have shipments to Mexico, the United States and Canada.

Our shipping time is 3 to 20 business days, depending on availability in our warehouse. Once we have the correct size, we will send you an email with the corresponding tracking number so you can track your order, which will be sent safely.

It is important that you know that payments made with PayPal may be subject to review by the payment platform. This process may take a while, but don't worry, once payment has been cleared by the payment gateways, we will ship your order immediately.

Your order will leave our store located at Calle Nuevo Vallarta 109-B Plaza Premier - Local 41 Col. Josefina.

Package tracking

Once your order is shipped, you will receive an email with the tracking number and tracking number so you can track the package at all times.

If you do not receive your guide after 15 days, our team will always be available to listen to you and provide support. To check the tracking number and track your package at all times, contact us by email: contacto@pielesmeralda.com