Privacy Policy

The purpose of this communication is to inform all our clients and/or consumers that "Piel Esmeralda" , based in León, GTO, and with email address contacto@pielesmeralda.com , is responsible for collecting their personal data, as well as of its use and protection. These data will be used for the purpose of carrying out the commercial relationship corresponding to the purchase and sale of goods, such as maintaining contact with you, meeting your needs and selling products, items and accessories of interest related to the business of "Emerald Skin" . Our business is dedicated to the manufacture, sale, distribution and marketing of beef and exotic leather footwear, bags, articles and accessories.

Therefore, we are committed to safeguarding the privacy of your personal data and information provided during purchases made in our online store. We recognize that all personal information we have has been provided voluntarily by its owners or acquired legitimately through appropriate legal means, always respecting the principle of privacy and confidentiality of information. Our goal is to guarantee the security and protection of your data and its owners.

As a result of the above, you are informed that, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, and other related and applicable laws and provisions, the personal data provided virtually They are treated in a strictly confidential, responsible and private manner. Therefore, the collection, processing, transfer and exercise of rights over the personal data provided is carried out appropriately, safeguarding the principles and values ​​of business ethics.

We will maintain online security policies and mechanisms and procedures to protect the confidentiality of the information we obtain from clients and/or consumers. Your personal information will be used for the commercial purposes of selling the products and items offered by our physical and virtual store, as well as to notify you about new products and/or developments. We will also use it to develop studies and programs necessary to determine consumption habits of our products and articles, carry out periodic evaluations of them with the aim of improving their quality, evaluate the quality of the service we provide, carry out commercial purchase and sale transactions both in stores physical and virtual, identify and certify the user of the website, manage the operation, shipping of goods, returns, billing, collection and administration, deliver notifications, requirements, letters or newsletters, respond to requests related to the services we provide, help to complete transactions or orders that have been initiated physically or online, improve our commercial and promotional initiatives, and display advertising or promotions of interest to our clients and/or consumers.

To comply with the exercise of ARCO rights and revoke the consent of the Owner, as well as comply with the commercial obligations acquired with our clients and/or consumers, among other similar things, we need to obtain certain personal data. These data will be used only for the purposes and commercial relationship between Piel Esmeralda and our clients and consumers, with the aim of providing an efficient service to the client and/or consumer.

TYPES OF DATA WE MAY REQUEST FROM YOU:

  • Full name of the client or consumer.
  • Conventional and/or tax address.
  • Landline and/or cell phone
  • Email
  • WhatsApp
  • RFC in case an invoice is required
  • In payments by credit or debit card: name of the cardholder; Bank; number on the front of the card; nip; as well as all the information that the client provides throughout the commercial relationship, which is why it is not considered sensitive data according to article 3, section VI of the LFPDPPP.
  • Age
  • Birthdate
  • Official ID

It is important to inform you that you have the right to revoke your consent for the processing of your personal data at any time, as well as exercise any of the ARCO rights (Access, Rectification, Cancellation or Opposition). To do so, direct your request to email contacto@pielesmeralda.com .

Cookies.
 Use of Cookies on the social networks and internet pages of Piel Esmeralda

The client and/or consumer who uses the different social networks and/or Internet pages of Piel Esmeralda acknowledges and accepts that the latter may use a tracking system through the use of "Cookies".

Cookies are small data files that are stored by your Internet browser on the hard drive of your computer's central processing unit (CPU) or a user's electronic communications device when browsing an Internet site. This allows status information to be exchanged between said site and the user's browser. State information may reveal means of session identification, authentication or user preferences, as well as any data stored by the browser regarding the Internet site.

Like many other websites, we use cookies to improve your viewing experience and measure website usage. With the help of cookies, we can present you with personalized offers or content of interest to you, and speed up the handling of the page. We may also use cookies to recognize you on subsequent visits or remember your username, preventing you from needing to re-enter it each time you visit our sites. You can set your browser to notify you when you receive a cookie or prevent cookies from being sent. However, you should be aware that not accepting cookies may limit the functionality we offer to you when visiting our site.

Cookies are used in order to understand the interests, behavior and demographics of those who visit or are visitors to the Internet Pages (including social networks through a website such as Facebook, Instagram, TikTok, among others). In this way, we can better understand your needs and interests and provide you with better service or provide you with related information, including special offers.

We will also use the information obtained through Cookies to analyze the pages browsed by the visitor or user, the searches performed, improve our commercial and promotional initiatives, show advertising or promotions, banners of interest, perfect our offer of content and articles, and personalize said content, presentation and services.

Cookies are also used so that the user does not have to enter their password so frequently during a browsing session, as well as to record and corroborate records, user activity and other commercial concepts and agreements. Always with the objective of benefiting the user who receives them, and they will not be used for purposes other than Piel Esmeralda.

It is established that the installation, permanence and existence of Cookies on the user's or visitor's computer equipment depend on their exclusive will and can be deleted from their computer whenever they wish. To know how to remove Cookies from the system, it is necessary to review the Help section of the browser. Also, Cookies or other similar systems installed by third parties may be found on certain pages of our Sites. Piel Esmeralda does not control the use of Cookies by third parties.

Piel Esmeralda's website, online services, email messages and advertising may use "cookies" and other technologies, such as a web counter, among others.

All information collected through cookies and other technologies is treated as general information. However, to the extent that local law considers Internet Protocol (IP) addresses or similar identifiers to be personal information, so will we. Likewise, to the extent that general information is combined with personal data, we will treat the information so combined as personal information, as established in this Privacy Notice.

As with most websites, information is collected automatically and stored in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and destination pages, operating system, time and date of visit, and page navigation data.

This information is used to analyze trends, administer the site, understand user behavior on the site, and gather demographic information about our user base as a whole. Piel Esmeralda may use this information in its marketing and advertising services.

Databases
The Piel Esmeralda Database, where the information collected from clients and/or consumers is stored, will be kept saved and protected. The information provided by the client and/or consumer will be preserved, even if it is modified, updated or canceled for any reason. This is done in order to maintain a history about the client and/or consumer, protecting their legal interests.

The conservation of the information can be eliminated in its entirety by exercising the ARCO Rights mentioned above.

If you wish to unsubscribe from our newsletters and/or emails, please notify Piel Esmeralda through the email provided in the previous paragraphs and at the beginning of this notice. This will prevent the sending of information about our products, articles and accessories that we market under the Piel Esmeralda brand.

Prohibition of disclosing information for other purposes
 We will not share your personal information with outside companies for purposes other than those mentioned above. We will also not sell personal information to outside companies that wish to offer you their products and services. We may offer you products or services on behalf of other companies, but we will not disclose your personal data.

Modifications to the privacy notice
This privacy notice may be modified, changed or updated. We are committed to keeping you informed of this situation through our physical or online stores, as well as on our Piel Esmeralda website and social networks.

If you have any questions about this Privacy Notice, please contact us at contacto@pielesmeralda.com